Legal Information

Jya999's Privacy Policy — Your data is safe with us

This page clearly explains how your personal information is collected, stored, and protected on the jya999 platform.

Last Updated: January 1, 2026
Our Commitment
Your Data is Never Sold
SSL Encryption Protection
Full Control in Your Hands
Fully in Bengali
256-bit
SSL Encryption
0%
Sold to third parties
24/7
Security Monitoring
72 Hours
Data deletion timeline

How We Protect Your Privacy

The core pillars of jya999's Privacy Policy — the steps we take to keep your data safe

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption, making it unreadable to hackers or any third party.

Secure data storage

Your data is stored on internationally certified secure servers. Regular security audits are conducted to ensure ongoing data protection.

Full Control in Your Hands

You have full rights to view, correct, or delete your personal data. Contact our support team at any time to manage your information.

Your data is never sold

Jya999 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Limited retention period

Your data is not retained beyond the period necessary. After account closure, all data is deleted within the designated timeframe unless retention is required by law.

Spam-Free Communication

Your email or phone number is never used for spam or unsolicited advertising. You can opt out of marketing communications at any time.

Dear User, By using the jya999 platform, you are deemed to have read and accepted this Privacy Policy. It forms part of our terms and conditions. Please read it in full.

1

What Information We Collect

When you create an account and use the jya999 platform, various types of information are collected. This data falls into two broad categories — what you provide directly, and what is collected automatically through your use of the platform.

Information you provide

The following information is collected during registration and account management:

Data Type When Collected Required
Full Name At the time of registration Yes
Email address At the time of registration Yes
Mobile number During Registration / Verification Yes
Date of Birth At the time of registration Yes
National ID / Passport During KYC verification Yes, for withdrawals
Payment Information (bKash/Nagad number) During Deposit / Withdrawal Yes
Residential address During KYC verification If needed

Automatically collected information

The following information may be collected automatically while you use the platform:

  • IP address and approximate geographic location
  • Browser type, version, and device information
  • Time spent on the platform and which pages you visited
  • Login and logout time & date
  • Betting activity history and transaction records
  • Cookie and session data (see Section 5 for details)
Please Note: We only collect information that is necessary to deliver our services, ensure security, and meet legal obligations. No unnecessary data is collected.
2

Purpose of Data Use

Jya999 uses collected data for specific purposes only. Each purpose has a distinct legal basis, and data is never used beyond its intended scope.

  • Account creation and management: To keep your account active, process password resets, and verify logins.
  • Identity verification (KYC): To prevent fraud and comply with international anti-money laundering regulations.
  • Transaction processing: To ensure deposits and withdrawals are processed correctly.
  • Customer Support: To resolve your complaints or queries as quickly as possible.
  • Security: To prevent account hacking, fraud, and unauthorized access.
  • Service Improvement: To analyze user experience and improve the platform.
  • Legal Obligations: To meet regulatory requirements and resolve disputes.
  • Personalized Experience: To send you relevant offers and notifications based on your preferences (with your consent only).
Important: Your separate consent is obtained for marketing communications. You may unsubscribe from marketing emails at any time, or contact support to opt out of all marketing communications.
3

Data Retention & Security

Jya999 uses industry-standard technologies and practices to protect your data. Our security measures are as follows:

Technical Security

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Firewall & Intrusion Detection: Unauthorized access is blocked at the server level.
  • Two-Factor Authentication (2FA): An additional layer of security for logging into your account.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Encrypted Backups: Secure data backups are stored in a separate, protected location.

Data retention period

Jya999 does not retain data longer than necessary. General retention guidelines are outlined below:

  • Active account data: Retained for as long as the account remains active.
  • After account closure: Up to 5 years, as required by law.
  • Transaction records: up to 7 years, in accordance with financial regulations.
  • Marketing Data: Deleted within 30 days of consent withdrawal.

No method of transmission over the internet is 100% secure. You also have a role to play — use a strong password and never share your login credentials with anyone.

4

Sharing Data with Third Parties

Jya999 does not sell or rent your personal data. However, limited information may be shared in specific circumstances:

  • Payment Processors: Information required to process transactions via bKash, Nagad, or bank.
  • KYC Verification Services: With authorized third-party service providers for identity verification.
  • Regulatory Authority: Upon a valid request from a licensing authority or law enforcement agency.
  • Technology Service Providers: Hosting, cloud storage, and security service providers — all bound by strict confidentiality agreements.
Our commitment: We have strict Data Processing Agreements (DPAs) in place with all third parties we share data with. They are required to comply with jya999's privacy standards and may not use your data for their own purposes.

In the event of a merger, acquisition, or other business change, your data may be transferred to the new owner. We will notify you by email in advance if this occurs.

5

Cookie Policy

Jya999 uses cookies on its website and app. Cookies are small text files stored on your device that help improve the quality of our services.

Cookie Type

  • Essential Cookies: Required to maintain login sessions and core functionality. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand how the platform is being used (anonymized).
  • Marketing cookies: To show relevant offers — only with your consent.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

6

Your Rights

As a jya999 user, you have full ownership of your personal data. Your rights are detailed below:

Right to Access Your DataYou have the right to know what personal data we hold about you.
Right to rectificationYou may request corrections to any inaccurate or outdated information.
Right to erasureUnder certain conditions, you may request that your data be deleted.
Right to Restrict ProcessingIn certain cases, you may request that the processing of your data be restricted.
Data portabilityThe right to receive your data in a structured, portable format.
Right to ObjectYou may object to marketing or specific types of data processing.

To exercise any of these rights, support@jya999.betto send us an email or reach us via live chat. We will respond within 30 days.

Limitations: In some cases, legal obligations or legitimate business reasons may prevent us from fulfilling certain requests. We will explain the reason if this applies.
7

Privacy of Minors

Jya999 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • If underage use is suspected, the account will be suspended immediately.
  • If any data from a minor is found to have been collected inadvertently, it will be deleted immediately.
  • Parents or guardians can report suspicious accounts to our support team.

18+ If you believe a minor you know is using jya999, please support@jya999.betto let us know.

8

International Data Transfers

Jya999 is an international platform, so your data may sometimes be processed or stored on servers outside Bangladesh.

  • All international transfers are carried out in compliance with international data protection standards.
  • The same level of protection is guaranteed regardless of where your data is stored.
  • Data Processing Agreements (DPA) and Standard Contractual Clauses (SCC) are in place.
  • Data is only shared with countries or organizations that ensure adequate protection.
For more details on international data transfers, please support@jya999.betto get in touch.
9

Privacy Policy updates

Jya999 may update this Privacy Policy at any time. When changes are made, we will take the following steps:

  • A notification will be sent to your registered email at least 14 days before any changes take effect.
  • A clear notice will be posted on the platform's homepage.
  • The "Last Updated" date at the top of the page will reflect any changes.
  • Re-consent may be required for significant changes.

Continued use of the platform after a new policy takes effect will be considered acceptance of the changes. If you do not agree, please contact support to close your account.

10

Contact & Complaints

For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us:

Once a complaint is submitted, we will provide an initial response within 72 hours and aim to resolve it within 30 days.

Applicable Law: This Privacy Policy is governed by international data protection standards and the regulations of jya999's licensing authority.
18+

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